Welcome to www.ecosale.co.uk, the online Shop for products from Frenergy (www.frenergy.co.uk) & Sound Designs Ltd (www.sound-designs.co.uk). This Site and its supporting operations are managed by Sound Designs Ltd, registered in England & Wales, number 5442758. Please read the following policies carefully before using the Site. By using the Site, you signify your agreement to be bound by these conditions.

In these policies, the following definitions apply:

“Ecosale”, “Frenergy” and "Sound Designs Ltd" (also referred to as ‘we’ and ‘us’) means Sound Designs Ltd, whose registered office is at Unit 14 Fishpond Close, Denton, Northampton, NN7 1EE United Kingdom

“Site” means www.ecosale.co.uk ’s online shopping website at www.ecosale.co.uk

"Shop" means www.ecosale.co.uk ’s Online Shop for online ordering of merchandise located at www.ecosale.co.uk .

Terms of Use
These are the general terms and conditions of Sound Designs governing your use of the Site.

1.  What you are allowed to do
1.1 purchase goods from the Shop, provided you accept the Terms of Sale, which will apply to any contract made between you and Sound Designs Ltd for the purchase and sale of goods from the Shop. These terms are outlined in Section 2 below;
1.2 browse the Shop using a compatible web browser. Permission to browse the Shop includes permission to make transient or cached copies of parts of the Shop to the extent that this occurs in the normal course of using your browser and that these copies are used only to facilitate current or subsequent access to the Shop by you;
1.3 print a copy of any page of the Shop; for your own personal purposes, provided you do not do any of the things set out under "What you are not allowed to do".

2. What you are not allowed to do
2.1 you may not remove or change anything on the Shop;
2.2 you are not allowed to copy or use any material from the Shop for any commercial purpose, unless permission has been requested and given in writing;
2.3 you are not allowed to remove or change any copyright, trade mark or other intellectual property rights notices contained in the original material or from any material copied or printed off from the Shop;

3. Your personal information
3.1 Usage of your personal information is governed by Sound Designs Ltd’s Privacy Policy, which forms part of these General
Terms of Use.

4. Usernames and Passwords
4.1 If you want to purchase something from the Shop, we will ask you to register an account with us. During registration, you will be asked to provide your email address and password, which you can use to make a purchase;
4.2 You must keep your password(s) confidential at all times, and must not disclose the password(s) or permit anyone else to use your password(s). Any breach of any of these terms by anyone to whom you disclose the password(s) will be treated as if the breach had been committed by you, and will not relieve you of your obligations under these terms of use;
4.3 In the event of any failure or error in the operation of a password(s), you shall cease using the password(s) and exit the Shop immediately, and notify Sound Designs Ltd of such failure or error.

5. Rights
5.1 All intellectual property rights in any material (including text, photographs and other images and sound, downloads, software, trade marks and logos) contained in this Site is either owned by Sound Designs Ltd or has been licensed to Sound Designs Ltd by the rights owner(s) so that Sound Designs Ltd can use this material as part of the Shop. These rights are protected by United Kingdom and international copyright and database right laws. You are only allowed to use this Shop and the material they contain as set out in these terms.

6.  Third party web sites
6.1 This Shop may contain links to other third party web sites, which are not under the control of and are not maintained by Sound Designs Ltd. Any such links do not constitute an endorsement by Sound Designs Ltd or www.ecosale.co.uk  of any products or services available on such sites. Sound Designs Ltd provides these links for your convenience only and you use such links entirely at your own risk. We accept no responsibility for the content or use of such sites or information contained in them.

7. Suspension and termination of accounts
7.1 Sound Designs may suspend the operation of the Site for repair or maintenance work or in order to update or upgrade the contents or functionality of the Shop from time to time. Access to or use of the Shop or pages linked to it will be not necessarily be uninterrupted or error free;
7.2 Sound Designs Ltd may terminate your account(s) immediately in the event you breaching any of these terms of use or if you are late or do not pay any sums due to Sound Designs Ltd.

8. Enquiries or complaints
8.1 If you have any enquiries or complaints about the Site then please address them to:

Customer Services
Sound Designs Ltd
14 Fishpond Close, Denton
Northampton, NN7 1EE
United Kingdom
Email: enquiries@ecosale.co.uk.

9.  General and governing law
9.1 Sound Designs Ltd may change these terms of use from time to time and will endeavour to notify you of any major changes by posting a message on the Site. By browsing the Site you are accepting that you are bound by the current terms of use. Please review this policy each time you use the Site as it is subject to change at any time by Sound Designs Ltd without notice to you;
9.2 This Agreement constitutes the entire agreement between Sound Designs Ltd and you and supersedes all prior agreements, representations, statements and understandings between Sound Designs Ltd and you regarding the use of the Site. You agree that you have not relied upon any representation or statement not recorded in these Conditions in entering into this Agreement.
9.3  The failure of Sound Designs Ltd to exercise or enforce any right or provision of this Agreement or the delay by Sound Designs Ltd in so doing shall not constitute a waiver of such right or provision. If any provision of this Agreement is held invalid, the remainder of this Agreement shall continue in full force and effect. The section titles in this Agreement are for convenience only and have no legal or contractual effect.
9.4 These terms and conditions shall be governed and interpreted in accordance with English law, and you consent to the non-exclusive jurisdiction of the English courts in respect of any dispute arising there from.

Terms of Sale:
This Terms Of Sale Policy forms part of the General Terms of Use, which governs your use of the Site, and encompasses purchasing activities on the Shop.

1.  The Sales Terms
Should you purchase any goods from the Shop, you will be contracting with Sound Designs Ltd on the terms outlined below. Please read these terms and conditions carefully.

1.1 These Terms of Sale ("Sales Terms") govern the supply of any goods you order via this Shop. Please read through the Sales Terms carefully. If you do not agree with the Sales Terms, do not order any goods from this Shop. If Sound Designs Ltd accepts any order for goods from you, then its agreement with you will be made on these Sales Terms.
1.2 Please note that Sound Designs Ltd reserves the right to amend the Sales Terms from time to time. Sound Designs Ltd will publish the amended Sales Terms on the Shop and any new versions of the Sales Terms will come into effect as soon as Sound Designs Ltd publish them on the Shop (with the exception that any orders that Sound Designs Ltd have already accepted from you prior to any such change will be subject to the Sales Terms in force at that point).

2. Availability of the goods supplied by the Shop
2.1 Sound Designs Ltd may terminate or suspend the supply of any goods displayed on the Shop in the event of out of stocks, for support or maintenance work, in order to update content or for any other reason. Sound Designs Ltd may do this at any time and without notice. Products on the Shop are normally available for despatch within 24 hours and for products with slower availability, an estimated shipment preparation time is provided in the associated product listings on the Shop.

3.  Buying goods from this Shop
3.1 Pricing policy - Sound Designs Ltd may change the prices of the goods displayed on the Shop at any time. The prices for all the goods available on the Shop are clearly marked in their description and are inclusive of VAT (if applicable). All applicable delivery charges are also displayed on the Shop. All prices are in Pounds Sterling. Sound Designs Ltd may make available offers and discounts using promotion codes. Only one promotion code is valid per order.
3.2 Conclusion of Contract of Sale -The information relating to Sound Designs Ltd's goods and relevant prices are displayed on the Shop for your information and to enable you to decide whether you would like to make us an offer to purchase any such goods. When you place an order to purchase a product from wwwecosale.co.uk, we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we send e-mail confirmation to you that we've dispatched that product to you. That acceptance will be complete at the time we send the dispatch confirmation e-mail to you. Any products on the same order which we have not confirmed in a dispatch confirmation e-mail to have been dispatched do not form part of that contract.
3.3 Method of payment - For orders placed via the Shop, Sound Designs Ltd currently accepts PayPal and personal cheques only. Ownership or title to the product shall not pass to you, the buyer, until Sound Designs Ltd has received payment in full.
3.4 Delivery - Standard service delivery is charged at:

Weight                  Delivery Charge
Up to 750g           £2.95
750g to 1.5kg      £5.70
to any UK mainland address and Northern Ireland (excluding offshore territories).

Weight                  Delivery Charge
1.5kg to 10kg      £9.95
to any UK mainland address (excluding offshore territories).

These charges cover packing, handling and delivery. Orders are usually responded to within 24 hours, and are normally dispatched within 2 working days. Please allow up to 14 days for delivery. If you have not received your goods within the above timeframe, please contact our customer services department by email at enquiries@ecosale.co.uk
3.5  Out of stock - If any item you have chosen is unavailable, Sound Designs Ltd will contact you via phone or your email address and set out the options that are available to you.
3.6 Return of goods policy - We want you to be completely satisfied with your purchases. Please let us know if you are not entirely satisfied with our products or our service, so that we can rectify the situation. We try to ensure that the products are the same as our original samples, although sometimes differences do occur. Items are described and photographed as accurately as possible, but please note that sizes, colours and designs may vary. If you are not completely satisfied with any item you ordered, just return it in the original packaging (with your customer advice note) within 14 days of the date of receipt and we will refund your money or send you a replacement - no questions asked. Items returned under Sound Designs Ltd's 14 days returns policy must be unopened with any seals and shrink-wrap intact. Please note: we can only accept the return of opened items if they are faulty. We are only able to replace identical products (requests for different sizes acceptable), so if you wish to order additional items it will be treated as a new order. The Sound Designs Ltd guarantee is in addition to your statutory rights.
When you send your item back to us, we'll process the returned item then notify you via e-mail of your refund. You can expect a refund in the same form of payment originally used for purchase within three weeks of our receiving your return.
If you are returning an item because of an error on our part or because it is damaged or defective, we will be happy to refund the delivery charges incurred in sending the item to you and we'll reimburse your costs in returning it to us.
If the product is damaged in any way or has become broken in transit, please contact customer services by email at enquiries@ecosale.co.uk .
3.7 Cancellation Policy - Please note that you have a legal right to cancel your order within 7 days of the date of receipt of the goods provided the goods are returned to us new and in an unused condition in the original packaging together with a copy of the receipt. By returning, packing securely and enclosing the advice note and sending it back to Sound Designs Ltd Ltd, 14 Fishpond Close, Denton, Northampton, NN7 1EE, a refund will be provided within 30 days of the date of cancellation.
3.8 Vouchers - From time to time, vouchers may be issued for free delivery or for discounts on orders or products. You may only use one voucher per order. Some vouchers may only be used once per customer. Please contact enquiries@ecosale.co.uk if you have any questions about redeeming a voucher code.